Here’s how your safety is protected

We’ve re-opened our office to the public, but you will notice some changes. Not unlike other businesses in our area, your experience when visiting us will be different, but these measures are in place to keep our staff and our clients safe.

  1. Just dropping documents off?
    1. You may come into the reception area (maximum 3 clients at a time).  We have hand sanitizer, COVID screens and passive screening in place.
    2. You can also continue to use the secure bin outside our door. It is emptied regularly during business hours.
    3. Please use a sealed envelope and refrain from using plastic bags for your documents.
    4. For our bookkeeping clients, please use your Cody & James folio and if you don’t already have one, please ask.
  2. Regrets, but our bathrooms are for employees only. We have closed our bathrooms to the public.
  3. Our reception area is small and we will maintain a maximum 3 clients at a time only (including our meeting room). We may ask you to wait outside or in your car should we have too many in our office when you arrive.
  4. Wearing a mask is mandatory for both staff and clients.
  5. We will have hand sanitizer throughout the office and will encourage all clients to use it upon entry into the reception area or a meeting room.
  6. Feeling sick? Please stay home! We have asked the same of our staff to ensure we continue to contribute to the success of low COVID cases in our community.
  7. If you have a scheduled meeting with a partner, please:
    1. Limit to 2 people in the meeting at a time.
    2. Please use hand sanitizer upon entry.
    3. Touch as few things as possible while in the office.
  8. Our employees will be adhering to the following new policies:
    1. Continue with reduced staff in the office with rotating shifts working from home.
    2. Use our back door if our reception area already has 3 clients.
    3. Practice 2 meter social distancing when interacting in the office and will wear a mask.
    4. Regularly and thoroughly disinfect common areas with high touch-points in the office (POS machine, door knobs, counters, meeting room, etc.)
    5. Use hand sanitize and/or washing their hands frequently.
    6. Stay home if they or another member of their household are sick or displaying any symptoms of COVID.
    7. Regularly monitoring local, provincial and federal public health agencies for ongoing updates and will adapt our processes and policies as required.
Cody & James Chartered Professional Accountants